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Brent Boden, Barrie, ON
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John and Kim from Palmerston,Ontario toured up to Port Carling with a classic convertible car. We seen a tire was going flat and pulled into Muskoka boat gallery at 4:30 Friday afternoon and the great mechanics came to our rescue even though it was a car not a boat they proceeded to be so obliging to us to help with our tire problem. They were very kind, polite and respectful, two thumps up to this local business. PS it was a female mechanic (Misty) that worked on our tire! Highly recommend!! Thanks again
John and Kim Mclaughlin, Palmerston, ONTARIO -
Bought a new Crest Pontoon for our cottage. Its a fantastic boat. Very smooth, great fit and finish and fast. We love it. The team at Muskoka Boat Gallery were very good to deal with. Not at all pushy and worked with us and were ready when we were. I highly recommend them.
John Mackinnon, Toronto, ONTARIO -
A huge Thankyou to Crystal, EZ and the whole Team for getting us back on the water so quickly and for standing so proudly behind your work and great boats!!
Doug and Kathy Bryson, Parry Sound, ON -
Chris Poole and the entire team at MBG are a testament to the exceptional service and support for my family. From the purchase of my boat to ongoing maintenance and storage, the attention to levels of detail they have, and continue to offer are most welcome. I feel, as a MBG customer to be part of a boating family.
Ken Scharlach Toronto -
So , this was our 20th wedding anniversary. Most would go to Europe or a luxury vacation in the sunny south . We decided to go off grid. We treated ourselves to a Mastercraft NXT 20. "Best Gift Ever" to go along with the "best Summer ever".
Many thanks to the staff and especially Chris and Logan for making this a wonderful experienceKevin & MarianneKevin OMara, MONO, ON -
Many companies claim to offer great service but falter when you call. Muskoka Boat Gallery follows through and beyond on their claim. We were boating into Port Carling when our X25 mysteriously stopped. It was 5:45 on a Saturday afternoon and I called MBG waiting to hear that they were closing and would have someone there on Monday. Instead, Logan (the Service Team Leader) came down to the docks diagnosed the need for a new fuel injector, went back to the shop got the part and installed it and had us running by 7 sacrificing his own dinner. This is what a true service company does.
David Stevenson, Oakville, ON -
Experience and Trust are everything in this industry, and both Chris and Logan went above and beyond to tend to my service issue!! I would not hesitate to recommend them to anyone either looking to buy a boat, or have their boat serviced there. They stand behind their work and their brand!! Thanks guys!!
Pat Neilly, ONTARIO -
Fantastic boat Excellent sales & service! A++
GINO GIZZARELLI -
I just wanted to share a word about service at Muskoka Boat Gallery. Behind every great boat there should be great service. Buying a boat is only part of the experience but once you have it, you want to know that you have the support you need. We were cruelly initiated into a lake by gracefully kissing unmarked rocks. This left us without a boat in the middle of our family vacation. The MBG team did everything they could to get my repairs going quickly but even better than that, they brought down our stress about the situation almost immediately by arranging a loaner for us that kept us surfing for the remainder of our vacation. They didnt need to do that but they did and my family thanks them for it. Thank you Logan, Chris and the rest of the MBG team for helping us out.
Patrick Essaye, Toronto, ON -
Best Mastercraft dealer and service centre in Ontario. I trust them to keep me in the water all summer.Nathan Brown -
Thanks guys! We really appreciate your efforts in making the delivery a great family day! Again customer service was a huge factor in choosing your product over the competition and you proved that we made the right choice again! Dont change your theory, it works! Miles above the rest!Thanks again for the gift! We will make great use of it! Looking forward to the long weekend when we get you guys out for the day and perfect all the great features!Paul and family!
Paul Gravelle, Parry Sound, ON -
Jeff and Chris went above and beyond in helping us to locate the perfect used Mastercraft. I had complete trust in their advice. The boat was perfect when we picked it up. The Muskoka Boat Gallery team had done a thorough inspection on the boat. I knew exactly what I was getting. Jeff took us on a test ride and explained every detail carefully. I'd highly recommend Muskoka Boat Gallery.
Brad smith, Uxbridge, ONTARIO -
When I was thinking about upgrading my boat I did a bit of research online on different brands and options available in the local area. I had it narrowed down to 3 brands. I took a drive and stopped in Muskoka Boat Gallery first and boy am I glad I did. I was greeted by a very nice and energetic salesman ( Jeff Hurst ) being in the retail business myself I really appreciate buying from someone that knows his product and truly loves what he sells. Long story short I never made it to the other places, we made a deal on a new X10 and we love it.
I did have a small issue with our new boat, I called Jeff and he got the issue resolved, and even received a phone call from the owner Chris Poole. Its very nice to know that the whole team at Muskoka Boat Gallery truly care about their customers.
All machines will break no matter what brand, its how things get taken care of when they do fail that makes the difference.
Muskoka Boat Gallery gets an A+ from me.
Why would you want to shop anywhere else?Rob Heaslip, Port Carling, ONTARIO -
Wow the team at Muskoka Boat Gallery got our family enjoying time on the water. They put us into a boat everyone could drive and we can spend the whole day together on the water.
Ross Blaine, Brantford, ONTARIO -
Great staff they really know boats and boating great selection of new and pre owned.
John Butterill
We could not have been more happy with the work done on our boat. It was taken to them because they were able to do both engine work and Gel coat work. They did a fantastic job. The gel is seamless and my boat has never run so good.
A little more communication wouldve been great. But I couldnt be more happy with the results.